Wear and tear but fixable!

But if something’s broken or looking jaded and tired, before assigning it to the skip, see if we can breathe new life into it using our expert knowledge – and some TLC. 

Repairing or servicing existing equipment is often more economical than scrapping it and buying new. 

We provide on-site servicing and repair support, or we can bring equipment back to our workshop. If it’s a specialist repair, we’ll send the product back to the manufacturers for their attention.  

If the faulty item is an essential part of your system, subject to availability, we’ll provide your museum with a temporary loan unit from our extensive hire stock. 

We can offer you a choice of servicing/repair options: 

  • Fixed-price annual servicing
  • Multi-year service contract – with preferential rates
  • Ad hoc servicing on a parts and labour basis 

For repairs, we charge an initial inspection fee to diagnose the issue. And if it’s a straightforward fix, we’ll do it within that fee. 

You can also pre-authorise a repair cost limit or ask us for an estimate before we get to work. This means that you’ll never receive an unexpected bill. 

Of course, we’re here to advise on the best course of action for any ailing piece of sound, lighting or AV equipment. 

Great service and communication as always. A pleasure to deal with.

Steff Ryan

Need something fixing? Look no further, contact Matt today for some sound advice.

Matt S

Matt looks after the Projects side of the business, finding just the right solution for every problem!

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