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Vision, mission & values

We come into work every day because we believe that every venue and event should have the best technology within the resources they have available.

It breaks our heart to see venues with thousands of pounds spent on features that have never been used, and we want to do something about that - that's why we do what we do.


Our Vision

Our vision is to be the Customer’s choice for live event technology throughout the UK

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Our Mission

Technical Stage Services is a team of friendly professionals devoted to demystifying events technology. Our mission is to help capture your imagination through the creative use of sound, lighting and video.  We strive to grow our business with the same commitment to honesty and integrity that has enabled us to grow to the company we are today, and seek to be the provider who customers recommend, manufacturers want to partner with, and employees are proud to work for.

Our Values

This is what makes us who we are.

The values we bring to our customers:

Customer Service

We take the time to get to know our customers, as each one is different.

We believe that advice should be free

Professionalism

We know that first impressions count, so we always make sure we look and behave in a professional manner, whether in person, on the phone or by the paperwork we send.

Knowledge

We have a range of skills within our team, and we undertake regular training to keep those skills current.

If we don’t know an answer we will admit that, and then go and find the answer for you.

We keep a good network of contacts with a wide range of skills and specialisms, so that we can find the right solution for you.

Versatility

We love a challenge!

We are able to adapt quickly as situations change.

 Integrity

We always act in a way that builds trust with customers

Quality

We are prepared to put our name to everything that we do, as we know that the quality of our work is of the highest standard.


The values we have as a team:

Cooperation

I believe that no man or woman is an island.

The best way to achieve our goals is as a team.

I have a unique set of skills that combine with those of others to meet our team goals.

Dependability

I know I can depend on the rest of the team, and they can depend on me.

I only make commitments to myself and others that I intend to keep.

I do what I say I’m going to do, and I get things right the first time, every time.

I always act ‘above the line’.

Good Humour

I am a positive person.

I am approachable and get on with all team members.

Enjoyment

Life is for living and enjoying.

I come to work each day because I enjoy what I do and I like the people I do it with.

I work hard and get the job done, but in a relaxed and laid back way.

 Honesty

I always speak the truth, even if that means admitting that I don’t know, and I’m not afraid to ask for help when I need it.

I can give and receive constructive criticism.

I deal with issues straight away and don’t let them fester and grow.

I take full responsibility for my actions and outcomes.

Growth

I always look for opportunities to learn and grow.

I willingly share my knowledge and experience with others, and I seek out advice from those who are already successful at what I want to do.

I set clear goals for myself, and I take time out to plan and review my progress.


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