Customer commitments

We believe that our customers are our most important asset. Without you we would not be able to do what we love.

To find out more about how we value you, our customers, have a look at these documents:

Our Guarantee

Find out what we will do for you if you decide to use us for your project.

Our Customer Charter

This sets out the standards we are working towards to make sure we provide you with the best service, and also how you can help us.

Our Complaints Policy

Sometimes things do go wrong. This sets out how you can make a complaint if you are not satisfied, and what we will do about it.

Our Terms and Conditions

It’s the boring bit, but it’s important! These are the terms that all our business is based on.